Office 2010 Error 1935

Error 1935 may occur while installing Microsoft Office 2010. This article will walk you through all the steps required to fix this problem.


1. Close All Instances of Microsoft Office
2. Repair Congested Registry Entries
3. Restart the Computer
4. Repair Microsoft.NET Framework 2 Installation
5. Reinstall Windows Installer
6. Disable Antivirus Software
7. Disable Firewall Protection
8. Uninstall Earlier Versions of Microsoft Office

Close All Instances of Microsoft Office

Office 2010 error 1935 may occur if you are running other instances of Microsoft Office system. For example, Microsoft Word 2010 is open at the time you run setup for installing Microsoft Access 2010.

Before running the setup, make sure that all instances of Microsoft Office system are closed. The setup cannot perform a task and modify the shared files if they are already in use. Hence make sure that all elements such as Microsoft Word, Microsoft Excel etc are closed.

Repair Congested Registry Entries

Microsoft Office 2010 setup stores its configurations and past records in the system registry. Unauthorized modification in these registry keys by other programs generates runtime problems and errors.

In many cases I had seen, congested and obsolete registry entries were responsible for Office 2010 error 1935. Hence, fix the registry first before trying to run the setup.

Restart the Computer

Microsoft Office 2010 setup deals with various shared system files. A Non-Microsoft program using such shared file which the setup requires to modify, upgrade or delete at the time of installation may display Office 2010 error 1935.

Restarting the computer may solve the problem. Make sure that very few programs are running at the system startup for reducing the possibility of using shared files by other programs. To do so, click Start | Run, type MsConfig, press ENTER and disable most startup programs and services. Then, restart your computer.

Repair Microsoft.NET Framework 2 Installation

Microsoft.NET Framework 2 is a software framework from Microsoft that includes a large library supporting several programming languages and enabling language interoperability.

Corrupted installation of Microsoft.NET Framework 2 may result in Office 2010 error 1935. You need to repair it as instructed below:

1. Click Start | Control Panel.
2. Click Programs | Uninstall a Program.
3. Select Microsoft.NET Framework 2 from the list of installed programs.
4. Click Repair button. If that button is not available, click Change button.
5. From the setup wizard that opens, select Repair Microsoft.NET Framework 2 option, and click Next button.
6. Follow the on screen instructions.
7. Reboot the system after completion.

Note: For those who had not installed Microsoft.NET Framework 2 should download it freely from Microsoft website and install on your computer. And those who had installed Microsoft.NET Framework 1.1 should try repairing it to fix the problem.

Reinstall Windows Installer

The Microsoft Windows Installer is an application installation and configuration service. It is used to install Microsoft and Non-Microsoft software on your computer.

Office 2010 error 1935 may occur if Windows Installer files are corrupted. So download its fresh copy from Microsoft website and reinstall it again.

Disable Antivirus Software

Many antivirus programs have real shield protection. A real shield protection scans each and every file related to the tasks running on your computer. It is a commonly seen experience that many antivirus softwares cause problems during the activities done by setup programs. Likewise, Office 2010 error 1935 may occur because of the influence of your antivirus software.

To cope with it, temporarily disable your antivirus software till Microsoft Office 2010 is completely installed. To do so, right click the system tray icon of your antivirus software and select Disable option.

Disable Firewall Protection

For fixing Office 2010 error 1935, disable your firewall protection. Below are the steps to disable Windows Firewall:

1. Click Start on the Taskbar.
2. Type Windows Firewall in the Search box.
3. Open Windows Firewall with Advanced Security from the search results.
4. In the new window, right click Windows Firewall with Advanced Security.
5. Select Properties.
6. In the State frame, from Firewall State drop down box, select Off option.
7. Click Apply | OK.

Uninstall Earlier Versions of Microsoft Office

If you had already installed an earlier version of Microsoft Office, such as, Microsoft Office 2007, then uninstall them first. Then, run Microsoft Office 2010 setup separately. Office 2010 error 1935 may not persist.

1. Click Start | Control Panel.
2. Click Programs | Uninstall a Program.
3. Select an earlier version of Microsoft Office.
4. Click Uninstall button to launch the uninstall wizard.
5. Follow it and restart the machine.

The best way to resolve Office 2010 error 1935 is use RegInOut Registry Cleaner. It removes the congested and obsolete registry references to fix the problem.